Privacy Policy
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Effective Date: April 30, 2025
Daedalus Distribution, LLC (“Daedalus,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.
By accessing our website or submitting your information to us, you consent to the practices described below.
1. Who We Are
Daedalus Distribution, LLC is the authorized master reseller of Vendekin Technologies in the United States. We operate from Summerville, South Carolina and support U.S.-based businesses with vending machines, import services, and customer support.
We do not operate software platforms or mobile applications. We only collect information relevant to sales inquiries, customer support, and service operations.
2. Information We Collect
We collect the following types of information through our website contact forms or business communications:
- Contact Information:
Name, email address, phone number, company name, location - Business Needs & Preferences:
Product interests, quantity needs, usage type, or other details shared in quote requests or conversations - Communication Records:
Email correspondence, form submissions, or phone call history (if applicable)
We do not collect payment information, app usage data, QR code data, Bluetooth/device information, or location tracking through mobile applications.
3. How We Use Your Information
We use the personal information you provide to:
- Respond to your inquiries or quote requests
- Provide product or service information
- Follow up on service or support needs
- Send relevant updates or communication related to Daedalus services
- Improve our customer service experience
We may also use aggregated, non-personal data to evaluate interest in different product types and improve how we serve our clients.
4. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Trusted service providers assisting in email communication or CRM functions
- Vendekin Technologies, where necessary to coordinate technical support or order fulfillment
- Regulatory or legal bodies, when required to comply with applicable U.S. law
All partners and vendors are expected to handle your information with strict confidentiality and in compliance with applicable regulations.
5. Cookies & Analytics
Our website may use cookies or analytics tools (e.g., Google Analytics) to track website traffic and improve user experience. These tools may collect:
- IP addresses
- Browser types
- Time spent on pages
- Interaction patterns
You can manage or disable cookies in your browser settings.
6. Your Privacy Rights (U.S. Residents)
As a U.S. user, you may:
- Request access to the personal information we hold about you
- Ask us to correct or delete your data
- Opt out of promotional emails at any time
- Limit the use of your data to service-related communications only
To exercise any of these rights, contact us at:
📧 contact@daedalusdistribution.com
📞 843-490-2804
We respond to all legitimate requests within a reasonable timeframe.
7. Data Security
We take appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Data Retention
We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your data at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the effective date updated above. Continued use of our website or services after changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Daedalus Distribution, LLC
3208 Mill Street
Summerville, SC 29485, USA
📞 843-490-2804
✉️ contact@daedalusdistribution.com
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